Collection & Use of Mobile Numbers
When you provide your phone number during booking, registration, or other interactions with Fancy Apple Inc, you consent to receive SMS messages for:
• Transactional purposes (e.g., rental confirmations, payment receipts, status updates).
• Service-related messages (e.g., reminders, safety alerts, support communications).
• Promotional messages (if you have opted in).
Carrier & Compliance Disclosures
• Message and data rates may apply.
• Message frequency may vary based on your activity.
• Carriers are not liable for delayed or undelivered messages.
Privacy & Data Sharing
• Your mobile number is collected only for the purpose of communicating directly with you.
• We do not sell, rent, or share your phone number with third parties or affiliates for marketing or promotional purposes.
• We use trusted third-party providers (such as Twilio) solely to send SMS messages. These providers are contractually required to keep your information confidential and are not allowed to use it for any other purpose.
Opt-Out & Re-Subscription
You may opt out of SMS messaging at any time by replying “STOP” to any message. After opting out, you will receive a confirmation message.
To re-subscribe, simply reply “START” to the same number.
If you need help, reply “HELP”, or contact us directly at:
• Email: info@fancyapple.com
• Phone: +1 917-720-8850
We retain your mobile number only as long as necessary for the purposes stated above, or as required by law. You can request deletion of your personal data by contacting our support team.
2. Dispute Resolution & Governing Law
If you have concerns regarding SMS communications, we encourage you to contact our customer service team first. Any disputes related to SMS messages will be governed by the laws of the State of New York.
• Informal Resolution: Users should first reach out to Fancy Apple to resolve disputes informally.
• Arbitration Agreement: If an issue cannot be resolved, it will be subject to binding arbitration in New York, NY, rather than in court. The arbitration will be conducted under the rules of the American Arbitration Association (AAA).
• Class Action Waiver: Users agree that any dispute resolution will be conducted on an individual basis and not as part of a class or collective action.
3. Refund & Cancellation for SMS Transactions
• Booking Confirmations & Cancellations: If you receive a booking confirmation via SMS, you may cancel your reservation following our standard cancellation policy outlined in our Refund & Cancellation Policy.
• Service Modifications: If an SMS contains updates to your rental agreement, you must contact our support team within the specified timeframe to modify or cancel your booking.
• Erroneous Charges: If you believe you received an SMS for a transaction in error, please contact our support team immediately for review and possible refund or resolution.
By continuing to use our services, you agree to these Terms & Conditions, including our SMS policies.
I agree to release, discharge and hold harmless “Fancy Apple Inc.”, any tour guide or other type of independent contractor or employee working with Fancy Apple Inc. from any and all liability for damages of any kind or character that may result from participating in this rickshaw tour, bike rental or bike tour.
If I am supervising any minors (children under 18) I agree to take full responsibility for the participating minor/s. By doing so I agree to release, discharge and hold harmless Fancy Apple Inc., any tour guide or other type of independent contractor or employee working with Fancy Apple Inc., from any and all liability for damages of any kinds or character that may result from the minor/s participating in this rickshaw tour, bike rental or bike tour.
Minors under 12 years old may ride their bike on the sidewalk and Fancy Apple Inc. requires that the supervising adult make sure the child/children use/s the sidewalk in areas of the park or greenway that are open to traffic.
The parent or guardian understands and agrees to the following conditions.
Last update March 2025